Terms and Conditions

Web Site Access and Registration

In order to use this Web site, certain user information is required. All users are required to provide a valid E-mail address. MyHealthDirect will use this E-mail address to correspond with the user regarding use of the Web site, including login information and instructions. During registration, a user is required to give their contact information (such as name and E-mail address).

General Non-confidentiality of Information Transmitted Via the Internet

MyHealthDirect has security features to prevent the unauthorized release of or access to personal information. However, the confidentiality of any communication or material transmitted to or from MyHealthDirect via this Web site or E-mail cannot be guaranteed. Accordingly, MyHealthDirect is not responsible for the security of information transmitted via the Internet or other global computer networks. For additional information, please view our Privacy Statement.


MyHealthDirect may change these terms and conditions and the offerings of the Web site services from time to time by posting a modified copy of these terms and conditions at myhealthdirect.com or by otherwise notifying the user through mail or E-mail. These changes will be effective and binding as of posting of the notice unless a different effective date is specified.


MyHealthDirect may, in its sole discretion, choose to terminate the user's access to myhealthdirect.com. In such cases, MyHealthDirect will notify the user within a reasonable period through the E-mail address, phone number or mailing address provided to us during user registration. The user may terminate access to myhealthdirect.com by contacting our Customer Care Center.


You agree to indemnify, defend and hold harmless MyHealthDirect, its officers, directors, employees, agents, licensors, suppliers and any third-party information providers of Web site services from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing this Web site using your account.


The information contained in this Web site is general in nature and is not a substitute for professional health care. If you have specified health care needs, you should consult an appropriate health care professional.

Any information available through this Web site, but not identified as being prepared by MyHealthDirect (including information accessed through a Web site referenced or linked from this Web site), is provided for your information and convenience only. MyHealthDirect has not evaluated and does not guarantee the accuracy or completeness of any such information and such information is not endorsed by MyHealthDirect.

MyHealthDirect strives to protect control of this Web site, within the constraints of current Internet technology. However, you must be aware it is possible that third parties may obtain unauthorized access to this Web site. You agree to use this Web site and submit information at your own risk. You agree that MyHealthDirect has no liability with respect to any unauthorized access by third parties. For additional information, please refer to our Privacy Statement.

If at any time you have questions please call a Customer Care Representative at 1-877-232-5236.